Water Filter Base 242009602

Hello Jaime, Thank you for the question. If there is water getting to the filter but not leaving the filter and the filter is good, It could be the base. You can also check to make sure the water lines after the filter base are not frozen or have air. Hope this helps, good luck with this repair!

Hi Rick, they should easily pull out. Thank you for your question and good luck with your repair!

Hi Johnny, Thank you for your question. If the new water filter is not locking into place, compare it to the old water filter and make sure they are the same size. Also make sure to remove the cap from the inlet on the new filter. If the water filter is fine, inspect the water filter base to make sure it is installed correctly. If the water filter base is installed correctly and the water filter will still not go in, you may have received a defective water filter base and it will need to be replaced. We hope this helps! If you have any questions, please let us know.

Hi Alan, Thank you for your question. I would check the water filter base, usually this issue is caused by the water inlet valve, but you should also check the base. I hope this helps. Thank you and have a great day!

Hello Louis, thank you for contacting us. If the new water filter is not engaging in the base properly, there are a few things you can check before considering replacing the water filter base: 1. Ensure Proper Alignment: Make sure the filter is aligned correctly with the base. Sometimes, filters need to be inserted at a specific angle or orientation. 2. Inspect the Base for Damage: Check the water filter base for any visible damage or debris that might be preventing the filter from engaging properly. 3. Check for Obstructions: Ensure there are no obstructions in the filter housing that could be preventing the filter from seating properly. If, after checking these factors, the filter still does not engage, then you may need to replace the water filter base, part number PS12364175, to solve the problem. Glad to be of help!

Hello Mark, thank you for your question. Yes, you will most likely have to replace the base PartSelect Number: PS12364175 to complete this repair. I hope this helps.

Hello Patrick, Thank you for contacting us. I suggest checking the dispenser actuator solenoid with a multimeter. The part number is PS1526338. If you are unfamiliar with the functions of the mutimeter, we have videos available to assist you.

Hello Mark, thank you for inquiring. For this symptom you will want to replace either the Water Filter part PS2364646, the 4 Coil Water Inlet Valve part PS7321353, or the Water Filter Base part PS12364175. We hope this helps.

Hi Jerry, Thank you for your question. We have included a link to one of our YouTube videos that you may reference on how to install the water filter base. The refrigerator and the water filter base in the video may appear different from yours, but it will give you a general idea on how to install the part. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!

Hi Matt, thank you for getting in touch. According to our research, the issue is with your water filter, part number PS3412266, and it needs to be replaced. We hope that helps!