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Detergent Cup Door Spring WD3X764

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Easy 

15 - 30 mins 

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PartSelect Number PS263846
Manufacturer Part Number WD3X764
Manufactured by GE for General Electric, Kenmore, Hotpoint
Troubleshooting
This part fixes the following symptoms:
Will not dispense detergent | Door latch failure
This part works with the following products:
Dishwasher.
Part# WD3X764 replaces these:
AP2038733, 272552
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Customer Repair Stories
 Average Repair Rating: 3.9 / 5.0, 1 reviews. What's this?
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  • 1
Sorry, we couldn't find any existing installation instruction that matched.
Detergent Dispenser Door Would Not Stay Closed
Completely remove the door from the dishwasher - It's easier to work on this way.

First the spring tension is NOT that critical - the spring just needs to not be mangled and really out of shape. Unless someone has taken a pair of pliers to it, it should be o-k
to use. I even mangled up the slot in the lever with a pair of pliers to try and jeery-rig it and it still works fine - you MUST at least have some resemblance of a groove here for the spring to
catch.
1) hook the hook on the inside of the lever where the slanted groove is on the cam. (see your great diagram)

Put all the pieces together at this point, shaft,spring and lever

2) There are two sets of grooves that correspond to matching notches in both the lever and the dispenser shaft. Make sure these match up to one another.
3) Using a pair of hemostats or tiny pliers pull the other side of the spring clockwise - gently - until you can hook it on the stop that is on the inside door. There will be some
tension of the spring around the shaft to cause the hook to engage to the slot in the plastic lever.

[*]This is where MOST of my problems were at:

4) Test the dispenser door to make sure when you close it, it springs back up. It WILL NOT hold when the door is off.
[*][I was trying to get the dispenser door to stay shut while the door was removed from the washer - this will NOT happen]
5) If number four is happening above, attach the door to the dishwasher.

Very Important: The door will only stay closed when the dishwasher is in the OFF position. Otherwise it will spring open when you try to shut it, because it is suppose to because at this time
in the cycle the detergent would be dispensing - hence the door being OPEN and the door not latching.
Other Parts Used:
Detergent Cup Release Arm Detergent Cup Door Spring Detergent Cup Shaft and Lever
  • Joe from Waxhaw, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS263846
Manufacturer Part Number: WD3X764
Brand
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Description
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Dishwasher
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