Part Location Diagram of WD16X10011 GE Detergent Cup Release Arm
See part 828 in the diagram
( Grid squares measure 1x1 inch )
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Detergent Cup Release Arm WD16X10011

Rated by 5 customers 

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.

$ 13.10
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PartSelect Number PS1765980
Manufacturer Part Number WD16X10011
Manufactured by GE for General Electric, Hotpoint, Kenmore
Product Description

Detergent Cup Release Arm Specifications

This is the replacement detergent cup release arm for your dishwasher. It is made of black plastic and is sold individually. The detergent cup release arm is found on the inside of the dishwasher door, and it is the part that releases both the detergent and the rinse-aid. If the rinse-aid and detergent are not being released during the dishwasher cycle, or you notice that the release arm is cracked or damaged, then you will need to replace it. A damaged detergent cup release arm can also lead to a door latch failure on your dishwasher, and it may cause the dishwasher not to start. This is an OEM part sourced directly from the manufacturer.
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Troubleshooting
This part fixes the following symptoms:
Will not dispense detergent | Door latch failure
This part works with the following products:
Dishwasher.
Part# WD16X10011 replaces these:
AP4310335, 1388895, WD16X0292, WD16X10005, WD16X292, WD26X292
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Customer Repair Stories
 Average Repair Rating: 3.5 / 5.0, 5 reviews. What's this?
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  • 1
Sorry, we couldn't find any existing installation instruction that matched.
Detergent Cup would not latch closed
I ordered parts before opening. My theory was to have the parts so that the dishwasher was not apart for longer than necessary, in the hope of avoiding the wrath of momma bear who just wants a new one... Once I opened up the door I realized the spring for the main lever arm had broken its mount. I drilled a new hole and reattached the spring. I did not need any parts. However, the original parts corresponding to the three parts I ordered were all beat up and brittle, so I was happy to replace anyway. I did not even explain, she is happy the cup looks new and is happy with the dishwasher. It even says Cascade on it, almost like an upgrade :). If your cup does not latch I would order the three parts I did and also order the lever spring. It was very corroded after 30 years, so I would have replaced if I purchased it. Next time.. :)
Other Parts Used:
Detergent Cup Release Arm Detergent Cup Shaft and Lever Detergent Cup Cover
  • Jared from MARLBOROUGH, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
16 of 17 people found this instruction helpful.
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Soap dispenser door wouldn't close
Replaced all ordered parts.
Other Parts Used:
Detergent Cup Release Arm Detergent Cup Shaft and Lever Detergent Cup Cover Rinse Aid Injector Container With Gasket
  • Clint from Quakertown, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
21 of 52 people found this instruction helpful.
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Detergent Dispenser Door Would Not Stay Closed
Completely remove the door from the dishwasher - It's easier to work on this way.

First the spring tension is NOT that critical - the spring just needs to not be mangled and really out of shape. Unless someone has taken a pair of pliers to it, it should be o-k
to use. I even mangled up the slot in the lever with a pair of pliers to try and jeery-rig it and it still works fine - you MUST at least have some resemblance of a groove here for the spring to
catch.
1) hook the hook on the inside of the lever where the slanted groove is on the cam. (see your great diagram)

Put all the pieces together at this point, shaft,spring and lever

2) There are two sets of grooves that correspond to matching notches in both the lever and the dispenser shaft. Make sure these match up to one another.
3) Using a pair of hemostats or tiny pliers pull the other side of the spring clockwise - gently - until you can hook it on the stop that is on the inside door. There will be some
tension of the spring around the shaft to cause the hook to engage to the slot in the plastic lever.

[*]This is where MOST of my problems were at:

4) Test the dispenser door to make sure when you close it, it springs back up. It WILL NOT hold when the door is off.
[*][I was trying to get the dispenser door to stay shut while the door was removed from the washer - this will NOT happen]
5) If number four is happening above, attach the door to the dishwasher.

Very Important: The door will only stay closed when the dishwasher is in the OFF position. Otherwise it will spring open when you try to shut it, because it is suppose to because at this time
in the cycle the detergent would be dispensing - hence the door being OPEN and the door not latching.
Other Parts Used:
Detergent Cup Release Arm Detergent Cup Door Spring Detergent Cup Shaft and Lever
  • Joe from Waxhaw, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
82 of 116 people found this instruction helpful.
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detergent shaft and arm broken
pretty easy, take off 7 screws from inside door

only hard part was getting arm to click into lever through the door. if you practice with the parts outside the door they lock together really well :)
Other Parts Used:
Detergent Cup Release Arm Detergent Cup Shaft and Lever
  • Michael from Shelton, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 9 people found this instruction helpful.
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Could not get the arm to close.
I could not pull it out to get the new one in so I used a dremmel. Then pressed in the new one.

Thanks for your help.
  • David from Pembroke Pines, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
4 of 11 people found this instruction helpful.
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  • 1
Questions and Answers

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1 question answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Judy
February 20, 2019
Will this part work on Bosch dishwasher
For model number SHE3AR55UC/07
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Hi Judy, Thank you for your question. No, this part will not work on a Bosch dishwasher. You model has a detergent dispenser. The part number listed under your model number for the detergent dispenser is PS8730305. I hope this helps. Thank you and have a great day!

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS1765980
Manufacturer Part Number: WD16X10011
Brand
Model Number
Description
General Electric
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Dishwasher - DISHWASHER
Kenmore
18385
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3631401190
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3631401191
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3631401590
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3631401591
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3631401592
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3631401891
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3631401892
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3631402190
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Kenmore
3631402191
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3631402192
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Kenmore
3631402590
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3631402591
Dishwasher
Kenmore
3631402592
Dishwasher
Kenmore
3631402890
Dishwasher
Kenmore
3631402891
Dishwasher
Kenmore
3631402892
Dishwasher
Kenmore
36314031000
Dishwasher
Kenmore
36314031001
Dishwasher
Kenmore
36314032000
Dishwasher
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36314032001
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36314038000
Dishwasher
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36314038001
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36314039000
Dishwasher
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