This is replacement door latch for your dishwasher. The door latch is attached to the tub frame, and connects to the door strike to keep your dishwasher door closed during operation. If you have a broken or faulty door latch, your dishwasher door may not stay closed, and this can prevent the dishwasher from running. This item is sold individually, and if your door strike is also damaged, you will need to replace that part separately. This is an OEM part sourced directly from the manufacturer.
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Part Videos
Replacing your General Electric Dishwasher Door Latch
Troubleshooting
This part fixes the following symptoms:
Will Not Start | Door latch failure | Door won’t close
This part works with the following products:
Dishwasher.
Part# WD21X10490 replaces these:
AP5668411
Customer Reviews
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★★★★★
49 Reviews
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★★★★★
★★★★★
Penny K - February 15, 2024
Verified Purchase
Easy repair
Part arrived quickly and the video made installation a snap!
★★★★★
★★★★★
Tracey L - December 14, 2023
Verified Purchase
Perfect. Easy fix
Exact part I needed. So easy to confirm. Fast shipping.
★★★★★
★★★★★
Tom S - March 16, 2023
Verified Purchase
Easy repair
Genuine GE part, watched the install video, quick and easy! PartSelect is the way to go.
★★★★★
★★★★★
Daniel S - February 4, 2023
Verified Purchase
Did not solve the problem wasted $50.00
Part was as expected
February 4, 2023
Hi Daniel,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Mark L - December 19, 2022
Verified Purchase
Easy install
It’s a shame GE’s dishwasher breaks so easily but this replacement is a straight forward swap. The stars are for the partselect site, if you own this dishwasher, maybe buy two door switches to save some time a year from now.
★★★★★
★★★★★
Devin G - December 11, 2022
Verified Purchase
Easy repair
I got lucky and didn't have to do anything hard to switch out latches. However I don't think the issue was the door latch. Still thinks its open.
★★★★★
★★★★★
John M. H - June 2, 2022
Verified Purchase
Easy Peasy!!!
PartSelect made my dishwasher repair very easy. First of all, the PartSelect web page has an easy to use finder, just put in the model number of your appliance and a page comes up with several options, they provide a couple of comprehensive tools to find the specific part if you already know what you need, but the option titled "Find Part by Symptom" was what I found most useful. Once you select the problem from the provided list, you are taken to a page that lists the parts that could be the solution along with an estimate of what percentage of the time the listed part is the answer to the problem. Couldn't be easier to make a decision on what to do. Additionally, they provide a comprehensive Q&A listing as well as step-by-step instructional videos to guide you through the repair! Using PartSelect saved me the cost of service calls and other expenses as well as helped me get my dishwasher back in service quickly! I highly recommend PartSelect if you are even just slightly handy.
★★★★★
★★★★★
Dennis G - April 14, 2022
Verified Purchase
Easy repair, works as expected - cheaper than a repairman!
Quite happy.
★★★★★
★★★★★
Eric P - March 31, 2022
Verified Purchase
Dishwasher not working again after part replaced
Same symptoms as before. May need to order another one to refix.
April 6, 2022
Hi Eric,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Denise R - March 29, 2022
Verified Purchase
Easy Repair but...
It was very easy to locate the part we needed. The part arrived quickly we replaced it. Unfortunately one week later we are having the exact same problem.
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Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 18 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Dishwasher door sensor/ mother board
Replaced motherboard, parts select,very helpful in helping diagnose problem! Exchanged parts, credit account after returned parts. Great customer service All good stuff! They brought their A game for this diy-er...
Donald from NASHVILLE, TN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Dishwasher would not sense door was latched
Super easy repair, just removed the old latch and replaced it with the new one.
Robert from CASEVILLE, MI
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
3 of 3 peoplefound this instruction helpful.
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Door would not shut, machine would not run.
Took out 2 screws that held machine in cabinet. Pulled out dishwasher about 4 inches. removed old latch and disconnected electric connection. Put in new latch, reconnected electric connection, replaced screws, pushed machine back in cabinet, replaced 2 screws that hold machine in place. Works like new!
Deborah from BRADENTON, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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washer would nt ru it beeped 3x and flash start lite
Looked upm the problem it said door wasn.t closed so cause was the door latch. put in the new one no change so I bought a new dishwasher
Robert from ST AUGUSTINE, FL
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Start button stuck
The replacement of the parts was simple enough, but the board appears to need a jumper which was not in the original board.
The start button works, but beeps three times and doesn’t start the washer
I watched a step by step video provided on the Fix It app. Easy to follow directions and only took minutes to tear apart and put back together. Didn't even require help from my husband. Although the latch and striker were not the problem, contacted parts select and they then recommended the electronic control board, they ordered it, had
... Read moreit shipped to me within a few days, another really easy fix I did using the You tube video. Fixed the problem lickety-split. I will never go without my fix it app. Entered all my appliances. Sure beats spending hundreds on appliance repairmen! Thank you Parts Select!
When we closed the door, it would only beep 3 times, over and over
I watched the video on how to replace the parts and it was very easy. Unplug the power cord, remove the kick plate and insulation. Remove the small square metal cover, remove the 2 screws that hold the control board plate. Unplug the wires, put the control board plate on the counter and replace the board. Then put everything back in the o
... Read morerder that you removed it. Plug in the power cord. Very easy to fix. I ordered the door latch but didn't need it so I will just keep it as a spare. It took me less than 45 minutes to replace the part. The problem was the control board. Parts select saved me about 400.00. Thanks, John.
1. Turned off circuit breaker 2. Pulled out dishwasher 3. Disconnected switch and popped out switch 3. Popped in new switch and connected 4. Pushed dishwasher back into place 5. Turned on circuit breaker 6. Turned on dishwasher and it worked
Herminio from TOMS RIVER, NJ
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
4 of 4 peoplefound this instruction helpful.
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Dishwasher won't start.
Nightmare!!! The Striker latch did not pop out with a screwdriver as it was supposed to. The whole dishwasher needs to be disconnected and pulled out, then front door removed and totally disassembled to remove the screw to replace the striker latch. lots of work to replace a striker latch. Bad design!
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
5 of 6 peoplefound this instruction helpful.
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Doesn't complete dry cycle, no clean light, random noises as if door was closing
Removed toe kick. Removed door counter weights and placed door on soft surface. Removed two bolts(I was able to leave hinges in place) slid door panel down and off. Removed plastic snap fit cover and 4 bolts from UI board. Two of the stand-offs where broken, glued them back into place. Ensured jumpers were set to my model, snapped co
... Read morever back in place and remounted door. The dishwasher now runs through the cycle and clean light but did not dry. That turned out to be a bad flood switch.
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32 questions answered by our experts.
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Fred
December 20, 2017
My dishwasher will not start after pushing the start "button" the light continues to blink, even after powering down and turning the power back on it starts to blink. Any ideas?
For model number GDF510PGJ0BB
Hello Fred, Thank you for your inquiry. Try hitting cancel or clear to reset, and we would recommend checking the following parts to fix your issue: door latch, heating element, and control board. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!
16 people found this helpful.
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Ronald
November 13, 2019
My dishwasher will not start when i press start. The start light blinks and beeps after 3 seconds.
For model number GDF610PSJ2SS
Hello Ronald and thanks for writing.
You are exactly right in most cases this is the problem of the door latch. replace and it should work again. We hope this helps. Please contact us at any time
13 people found this helpful.
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RONNY
October 9, 2017
The lights won't come on my dishwasher. It seems it has no power but it does have hot power running to it
For model number GDF540HSD0SS
Hi Ronny,
Thank you for your inquiry. There may be connection issue between the electronic control board and the touchpad. I would try unplugging it for 10 minutes and plugging it back in to see if that fixes the issue. If not I would use a multimeter to see which part is causing the issue. I hope this helps. Thank you and have a great day!
7 people found this helpful.
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Fernando
January 7, 2018
I have this dishwasher just for a year,,,,no lights,,,,but the power it's ok,,,,i was planing to buy the door latch.Any help please.
For model number General electric model. GDF620HGJ2WW
Hi Fernando,
Thank you for your question. If your dishwasher is not turning on, the part that fixes the issue the majority of the time is the door latch. If the door latch is not the issue, you will need to check the touchpad, the electronic control board and the wiring between the touchpad and the electronic control board. I hope this helps. Thank you and have a great day!
5 people found this helpful.
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Patsy
January 16, 2018
The door will not close right or sometimes in middle of a cycle will unlatch and the start light is blinking Green. What would cause this. Sometimes i have to hold the door shut while it's cycling so pressure doesn't move it to where start button comes on
For model number GDF510PGD6BB
Hi Patsy,
Thank you for your question. If the door opens during a wash cycle, then you will need to check the door latch and the latch striker to see which part is causing the issue. I hope this helps. Thank you and have a great day!
3 people found this helpful.
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David
September 8, 2017
Will this part work for my actual model number? The model number in the drop box is one digit different than the model number stamped on my dishwasher. Also, i have no lights on my control panel. Will this latch restore power to my controls?
For model number GDT580SMF2ES
Hi David,
Thank you for your question. This is the correct part for your model number. The door latch could be the part that is causing that problem but you may have to check your control board and your wiring for any burn marks or discoloration. It could be either your latch or your board. I hope that helps. Good luck with your repair.
3 people found this helpful.
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Dana
October 22, 2019
I had this dishwasher installed when i had my kitchen remodeled 3 years ago. Because i live alone i hardly ever used it (8-10 times). I did try to run it recently and it won't start. I turned off the circuit breaker (30+ seconds), depressed and held 'start' and 'select cycle' buttons. All the lights came on for 3-4 seconds then went off. Now 'lock controls' light is on but nothing else lights up. ?
For model number GDF520PGJ2WW
Hello Dana, thank you for writing. Replacing this Door Latch part number PS6447681 for your model dishwasher should fix the issue. You may also want to consider the main control board, or Service Machine Control, part number PS12726419. Good luck with your repair!
3 people found this helpful.
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Darren
October 3, 2019
Lights are on. Press start and light comes on start button. Shut door and it doesn’t run. Nothing.
For model number GDT635HMJ2ES
Hello Darren, thank you for writing. You will want to consider replacing the Door Latch, part number PS6447681, or the Latch Striker, part number PS8690622. You may also want to consider the Flood Switch, part number PS8690623 for your model as the cause. Good luck with your repair!
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Connie
July 21, 2023
My dishwasher tells me to close the door to start when it’s already closed. And it beeps three times. Is that the door latch that needs replacement?
For model number CDT835SSJ0SS
Hi Connie, thank you for getting in touch. We believe your dishwasher is having this problem due to a faulty door latch, part number PS6447681, which may need to be replaced. Glad to be of assistance!
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Wyatt
February 9, 2018
Had a power surge and have replaced the control board and iu board and also the door latch. Now my iu board comes on and off at random times. Wondering if the new door latch could be bad and causing fluctuations turning it on/off.
For model number GDT655SGJ0BB
Hello Wyatt, Thank you for your inquiry. You can test the switch with a multimeter to see if it is functioning properly. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. You may also have an issue with the wiring. Hope this helps!
