Part Location Diagram of WD21X31899 GE CONFIGURED UI BOARD
See part 903 in the diagram
( Grid squares measure 1x1 inch )
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CONFIGURED UI BOARD WD21X31899

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★★★★★
5 Reviews

Rated by 6 customers 

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.

$ 101.77
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PartSelect Number PS16762498
Manufacturer Part Number WD21X31899
Manufactured by GE for General Electric
Troubleshooting
This part fixes the following symptoms:
Will Not Start
This part works with the following products:
Dishwasher.
Part# WD21X31899 replaces these:
WD21X10501, WD21X10512, WD21X10521, WD21X10534, WD21X10537, WD21X20067, WD21X20723, WD21X21918, WD21X22214, WD21X22235, WD21X22803, WD21X22960, WD21X23463, WD21X23703, WD21X32003
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Customer Reviews
Average Rating:
★★★★★
★★★★★
5 Reviews
4.8
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Customer Repair Stories
 Average Repair Rating: 2.9 / 5.0, 6 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
No power to user interface. User interface was beeping for weeks before it powered down.
*Unplug the dishwasher. My drain hose was long enough so no need to disconnect.
Access the motherboard and found a solid green light. This indicates the motherboard is not communicating with the user interface.

Door removal:
- removed kick plate
-unplugged door wire assembly and wire harness clip
-Unscrewed dishwasher from cabinet and pull dishwasher out about 6 inches
-Detached pulley rope assembly from door hinge
-Open door about 4 inches and pull up and towards me.
-Lay the door down, removed vent cap and four T20 screws from the side bottom, remove two 1/4 inch bolt from each hinge(the hinges have four bolts, but only to need to be removed)
-push up on the plastic inner door from outer door and set aside.
-Unscrew four 1/4 inch bolts holding user interface and unplug wire assembly. (The two middle screws are longer than the two outer screws)
-be sure to ground yourself before touching the new user interface board
-read the instructions for the new interface board clip positions(mine was already position correctly)
-Assemble the door and be sure to connect the wire assembly and harness clip.
  • Jason from TULARE, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
5 of 5 people found this instruction helpful.
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Start button stuck
The replacement of the parts was simple enough, but the board appears to need a jumper which was not in the original board.

The start button works, but beeps three times and doesn’t start the washer
Other Parts Used:
CONFIGURED UI BOARD Door Latch
  • Timothy from WESTPHALIA, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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Dishwasher dead
Board did not work. The socket for the jumper pins wasn’t installed on the board. Not sure if it was the correct unit. Decided to forget about doing a repair and just replaced the unit
  • Richard from AMARILLO, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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The machine has no response to any operation.
I replaced the User Control and Display Board and it is working very well now. The important things that should be noted are to take off the door and to open the door cover by unscrewing it. Those screws are located at the bottom of the door and two are hided inside.
  • Yongxin from CARROLLTON, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Dishwasher wouldn't start.
YouTube search indicated the common problem was the Dishwasher Electronic Control Board, part # WD21X10537. YouTube was wrong. $83.76 mistake. (not Parts Selects fault)
I continued my search and stumbled on JustAnswers.com for $38.00.
They diagnosed the issue by me describing the lights that were blinking and for how long, and quickly told me the door latch is not registering. However, said it is rarely the door latch, but rather the Electronic Control Board, part # PS12726419 for $105.90. What the heck, I'll bite.
Bought both parts at Parts Select, quick shipping, solid packaging and good return policy (learned from previous experience). I did not return the 1st part, figured it probably wasn't long for this world anyway.
Dishwasher is running fine again. The combination of JustAnswers.com and PartSelect.com is far better than an extended warranty. Extended warranties last 3 yrs in most cases and cost as much as I spent. Someone with smaller hands could have done both repairs much quicker.
  • Dennis from JACKSON, MS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Doesn't complete dry cycle, no clean light, random noises as if door was closing
Removed toe kick. Removed door counter weights and placed door on soft surface. Removed two bolts(I was able to leave hinges in place) slid door panel down and off. Removed plastic snap fit cover and 4 bolts from UI board. Two of the stand-offs where broken, glued them back into place. Ensured jumpers were set to my model, snapped cover back in place and remounted door. The dishwasher now runs through the cycle and clean light but did not dry. That turned out to be a bad flood switch.
Other Parts Used:
CONFIGURED UI BOARD Latch Striker Door Latch
  • Jeff from Downingtown, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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Questions and Answers

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Don
March 16, 2023
is this the correct interface control board for our dishwasher PN# PS16762498 /WD21X31899, I removed the old one and there is a GE P/N: 265D1467G202 0n the control board.
For model number GDF570SSJ0SS
PartSelect logo
Hello Don, thank you for contacting us. Based on our research, the configured user interface board, part number PS16762498, is compatible with your model. We hope this helps!

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Larry
September 6, 2023
No heating from element replaced element and float switch and tried reset still nothing?
For model number GDF520PGD4WW
PartSelect logo
Hi Larry, thank you for getting in touch. According to our research, we would recommend checking the electronic control board, part number PS11721500, to fix this issue. We hope that helps!

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Related Parts:
Tommy
September 29, 2023
The dishwasher will not start. No lights on the panel are lit. Is there a way to test the UI board. The washer is 4 years old.
For model number GDF520PSJ5SS
PartSelect logo
Hi Tommy, thank you for reaching out. Based on the description you have provided, you may need to check the incoming power, wire harness and door latch first. If these are ok, you may need to connect the probes of the multimeter to the output of the user interface board and click the buttons. If the multimeter shows any value, then the board is working. If this is not the case, you may need to replace the user interface board, part number PS16762498, to fix the issue. We hope that helps!

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Louis
April 13, 2024
The dishwasher beeps at random when not in use and periodically will not start. Powering off at the circuit breaker for 30+ minutes seems to reset it, although both problems eventually return. Is this symptomatic of a UI or main control board problem, and how do I know which one?
For model number GDF570SGJ2CC
PartSelect logo
Hi Louis, thank you for getting in touch. Based on our research, the issue is most probably with the main control board, part number PS17137050. In order to make sure which of the board is faulty, you may need to test both of them for continuity. We hope that helps!

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Related Parts:
Jef
September 9, 2023
What UI board should I get to replace my current one? The one on the unit is not powering on and I already replaced the main control board. UI on unit now is P/N: 265D1468G403. Also do you suspect it is in fact the UI?
For model number GDT695SFL3DS
PartSelect logo
Hi Jef, thank you for contacting us. Based on the description that you have provided, it seems that there is an issue with the user interface control board, part number PS16762500. You may need to replace it to fix the issue. Glad to be of help!

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Related Parts:
  • 1
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS16762498
Manufacturer Part Number: WD21X31899
Brand
Model Number
Description
General Electric
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Dishwasher
General Electric
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General Electric
GDF520PGD1BB
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General Electric
GDF520PGD1WW
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GDF520PGD4BB
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General Electric
GDF520PGD4CC
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General Electric
GDF520PGD4WW
Dishwasher - DISHWASHER
General Electric
GDF520PGD6BB
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General Electric
GDF520PGD6CC
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General Electric
GDF520PGD6WW
Dishwasher - DISHWASHER
General Electric
GDF520PGJ0BB
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General Electric
GDF520PGJ0CC
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General Electric
GDF520PGJ0WW
Dishwasher - DISHWASHER
General Electric
GDF520PGJ2BB
Dishwasher - DISHWASHER
General Electric
GDF520PGJ2CC
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General Electric
GDF520PGJ2WW
Dishwasher - DISHWASHER
General Electric
GDF520PGJ4BB
Dishwasher
General Electric
GDF520PGJ4CC
Dishwasher
General Electric
GDF520PGJ4WW
Dishwasher
General Electric
GDF520PGJ5BB
Dishwasher
General Electric
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General Electric
GDF520PGJ5WW
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General Electric
GDF520PGJ6BB
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General Electric
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General Electric
GDF520PGJ6WW
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General Electric
GDF520PMJ0ES
Dishwasher - DISHWASHER
General Electric
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