66512813K312 Whirlpool Dishwasher - Instructions
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Roller wheels on upper basket of dishwasher had broken off.
The enclosed instructions were black and white, faded, with pictures subsequently fuzzy and difficult to analyze. The experienced DIYer will figure this one out with or without the instructions, but the less experienced DIYer may well struggle a bit here. There are two sides to be repaired. The first side took me 15 minutes to slowly puzzle out, the second side was less than 5 minutes once I grasped how all the pieces fit together.
Parts Used:
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Daniel from REDMOND, OR
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Old parts had disintegrated and rack was falling
I removed the old worn parts completely and then, following the instructions and trying to look at the pictures which were very dark and not able to be seen very well, I put the new parts on and replaced the rack in the dishwasher. The repair was fairly simple but would have been easier if the pictures on the instructions had been better.
Parts Used:
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KAREN from SAVANNAH, GA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Replace Top Rack Adjuster Assembly
Took a bit of interpretation to figure out how the piece fit together. Not same as the original. Once i decoded the system, the second side took less than 10 minutes. Fits and works fine.
Parts Used:
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Richard from SNELLVILLE, GA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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the instruction photos were not to clear -hard to tell how the clips installed-photos too small
removed old basket adjuster -installed wheel assemble-installed clips to hold wheel assemble installed adjuster on basket installed final adjuster part with screws supplied--instruction photos not clear and to small -first side took about an hour-the second side took ten minutes -parts work great-anyone with common sense can do the repair
Parts Used:
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roger from CANTON, OH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Upper rack wheels would not stay on. Axels were worn down from use.
Removed upper rack.Replaced both side rack adjusters purchased from Kitchen Aid. Replaced upper rack and checked for easy operation. They were made superior to original parts, what I would call an upgrade. The instructions are well written easy to follow and in order of completion. One word of advice, dont snap keepers in place untill you are sure they are in correctly. The picture quality could be improved to better assist anyone not used to doing these type of tasks.
D Burton
D Burton
Parts Used:
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Dan from LOVELAND, CO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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The shaft to the roller wheels to the upper basket had failed causing a wheel to fall off
. This is the second time we have had this defect with this machine. Apparently due to the frequent failures KitchenAid have redesigned the whole adjuster assembly using a mix of materials rather than all plastic. I was therefore supplied two complete assemblies, for which both existing assemblies had first to be removed. The installation instructions supplied with these replacements were not clear, although the text was intelligible. The photographs of the required work as "figures" were however almost unintelligible. The first side took a long time to complete with much trial and error. Once complete this followed as a model for the second side that went much quicker. Most important to watch for the side of the sliders to be outwards since the illustration is wrong. A similar situation exists with the adjustment button and assembly which can be installed in any of four ways, although only one will work. Finally an "errata" insert indicated that a special tool was included in the hardware set for installing the two screws using a Phillips screwdriver; this was not included in my set, although fortunately I had a socket set with this tool included.
Parts Used:
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Chris from ROSWELL, GA
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
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Just follow the directions.
These are the best set of directions I’ve ever seen for any replacement part on any appliance. Well done .
Parts Used:
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John from GRIFFITH, IN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Three of the four roller wheel(s) on top adjuster rack broke off
Ordered the parts and installed them according to the enclosed instructions & photos that came with the repair parts.
Parts Used:
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Peter from OREM, UT
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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wheels fell off the rack
replaced both sides of rack with the new metal parts. easy to do once you realized you what part went where. the instruction pictures could have been bigger or clearer.
Parts Used:
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Thomas from BALDWINSVILLE, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Plastic mounts on rack adjusters broke
On my kitchen counter! Repair was relatively easy. New adjuster appears to be substantially stronger than old!
Parts Used:
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Thomas from WAITSFIELD, VT
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Broken wheels on top rack
The instruction included were pretty comprehensive. Also, it is not a difficult fix. Only thing I did different was install the release arm before snapping the upper part on to the rack. Liked the Phillips screw converter included in case someone does not have star bits for the screws. Returned the stop Clips, not needed.
Parts Used:
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Roy from CHANDLER, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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The wheel broke off the upper rack
The repair was easy. The replacement parts fit perfectly and the instructions were great.
Parts Used:
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Robert from HANSVILLE, WA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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roller wheels on rack broke-- needed replacement / repair
"level of difficulty" and "time to repair" are very tricky. IF I'd have relied on the supposed detailed photos sent with the parts, the "level of difficulty" would have been "impossible" and the "time to repair" would have been "takes forever; still trying to figure it out." However, as another commentator mentioned, there is a Youtube clip from KitchenAid that walks you through it. With that-- "difficulty" became "very easy" and time to repair became "10 minutes". Definitely watch the Youtube clip!!
Parts Used:
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Mark from PASADENA, CA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
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Written instructions were poor
Watched on line video, helped tremendously. The video gave clear concise instructions.
Parts Used:
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John from SALEM, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Upper dish rack adjuster failed
Figured out what was worn and went to website to order replacement parts. Three days later the parts show up, I find the replacement parts are better build than the original parts. Took less than 30 minutes to repair and reinstall. Works perfect. Website was easy to use and the repair was simple.
Parts Used:
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Chris from BAINBRIDGE IS, WA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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