JB660DP1WW General Electric Range - Instructions
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
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Barbara from BELLEVUE, WA
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Difficulty Level:Very Difficult
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Total Repair Time:Less than 15 mins
15 of 29 people
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Actual temperature in oven was not consistent with the temperature setting
I am a 69 year old woman. I watched the Repair Clinic YouTube Video before I started. I then pulled stove away from wall and unplugged it. Took off oven door and removed the top oven rack. Loosened and removed the screw holding the temperature sensor located inside at the top center back wall of the oven. Pulled the sensor through the opening until the plastic plug came through. Unplugged and removed it and plugged in the new sensor. Fished it back through the opening. Replaced the bracket to the back wall of the oven and tightened the screw. Replaced the oven rack and stove door. Plugged it back in and moved it back into place. I turned on the oven and let is heat for over 30 minutes and the internal temperature was correct with the setting.
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Martha from WILMINGTON, OH
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
8 of 8 people
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
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Leo from TWIN FALLS, ID
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
17 of 36 people
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Replaced the Self-cleaning Latch/Lever mechanism
1. Pulled the stove out about 6-8 inches. 2. Opened oven door and removed 2 screws to free up stove top. 3. Lifted stove top to access another panel. 4. Removed about 6 screws allowing removal of sheet metal cover above Latch/lever mechanism. 5. Removed 2 screws at top center "boiler plate" to allow removal of Latch/Lever mechanism. 6. Slipped off electrical connector from microswitch mounted on Latch/Lever mechanism. 7. Then removed old mechanism 8. Set new mechanism in place, re-attaching electrical connector onto microswitch. 9. Then with my finger, I bored down a few inches through the insulation to make sure the base of the new Latch/Lever mechanism was in contact with the oven at the base of the insulation. 10. I replaced the 2 screws at the top center "boiler plate." 11. I reattached the sheet metal cover with 6 screws, making sure holes were lining up. 12. Finally, I lowered the stove top and reattached the remaining 2 screws that secure the stove top. It was all pretty easy, but I did not see a prop (like some models have) that would hold up the stove top while performing the unscrewing, screwing, removing, replacing, etc., so I used a piece of wood to rest the stove top on, and lifted it with my left hand while I did the "operation" with my right hand.
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Gary from Sterling, VA
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
8 of 9 people
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Broken Outside Oven Door Glass
The repair took Less than 20 Mins. So easy anyone that is handy should be able to do this with ease. And PartSelect is great to order from Order was placed on a Weekend and order was at my home on Tues! Thats a one day shipping and it was a ground shipment!!! Great Job PartSelect!!!!!! Mark
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Mark from Gardendale, AL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
13 of 24 people
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Heat sensor malfunction
Disconnect power, then remove racks from oven, locate heat sensor by the broiler element. Use ratchet with extension and correct socket to remove the bolt directly under the heat sensor, pull the sensor out till you see the plug, disconnect the plug and then connect new sensor to it push wire back thru and then rebolt the new sensor on, thats it...
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Diane from BUTLER, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
7 of 7 people
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Storage Drawer rear support broken
Tried GE onoine parts department first and ordered the wrong part, then tried the customer hotline and they referred me to the right part but didn't explain that the design had been modified (the drawings had not been updated). I found an explanation on Part Select AND the parts were cheaper. Part Select sent the part, the necessary screw, and an appropriate instruction manual. Each support took less than a minute to screw in with a socket wrench.
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Tiffany from Denver, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
8 of 10 people
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Cooktop oil fire melted plastic parts; control defaced
Some of the original TO-9 switches were fused by the heat. I made them functional again with a cutter on a rotary tool, but to make the repair properly, I ordered the new control unit and the faceplate graphics. Note the guide tabs at the bottom and right edges when replacing the graphics. Don't plan on reusing your old graphics (unless you are a wizard at removing the very strong adhesive).
To gain access to the part, remove the 2 screws (part 715) in the bottom of the control assembly with a stubby screwdriver. Using a nut driver, remove the two screws (part 1000) on the back at the corners, being careful not to drop them behind the oven. Pull out at the bottom, then move the whole unit toward you. Note the position of the wires. A digital photo can help here. Remove the wiring and 4 screws holding the clear plastic TO-9. Put the screws in the new unit in the same holes and rewire. Put the assembly in place top-first and align the screw holes. Finding the same thread placement for the lower screws can be tricky, so start them gently.
To gain access to the part, remove the 2 screws (part 715) in the bottom of the control assembly with a stubby screwdriver. Using a nut driver, remove the two screws (part 1000) on the back at the corners, being careful not to drop them behind the oven. Pull out at the bottom, then move the whole unit toward you. Note the position of the wires. A digital photo can help here. Remove the wiring and 4 screws holding the clear plastic TO-9. Put the screws in the new unit in the same holes and rewire. Put the assembly in place top-first and align the screw holes. Finding the same thread placement for the lower screws can be tricky, so start them gently.
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John from Gaston, OR
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
12 of 22 people
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Bake element started on fire.
Used a pliers to remove old bake element (2 nuts that none of our socket set would fit). Removed the back panel with screwdriver. Unattached bake element from wires. Then removed old element and put new element in, pulled new element wires through back and reattached to range. Screwed back in the oven with the pliers. Closed up the back panel with the screws.
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Maria from Lakeville, MN
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
7 of 8 people
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Element burst into flames, then oven wouldn't heat properly
First I shut off power to the unit. Then I removed the oven shelves. Next, I removed the two screws that hold the element in place using a socket ratchet. Then I carefully pulled the element out a few inches. I had some clothes pins with me because I read how some people had problems with the wire leads slipping back into the unit insulation. When the terminals and wire leads were exposed, I clamped the clothes pins on the wires between the leads and the oven wall so the wires could not be pulled back into the wall. Then I disconnected the wires from the old element. Next, I connected the new element to the wires, removed the clothes pins and gently nudge the element terminals back into the oven wall. Then I put the screws back to secure the element. Finally, I turn the power on and set the oven to 400 degrees. When I saw the element get red hot in a couple of minutes, I knew it was fixed. I've used it several times since then.
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Gregory from Bethlehem, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
7 of 8 people
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new tea kettle burned out both the element and the control
After replacing the dual element and still having a problem with the range, I started troubleshooting the switch. Fortunately, our range has 2 dual burners, and the switches are the same, so I was able to move the switch and see the problem follow the switch (also, using a VOM, I could tell there was a short in the switch).
Since I'd already replaced the element, I only had to work on the controls, which are very easy to access.
I carefully documented all the connections (took a couple of pictures as well), and swapping out the switch took almost no time.
Lesson learned - follow the manufacturer's requirement to use only cookware with a flat bottom. This tea kettle only sat flat around the outside edge. That caused both the element and switch to blow. The "hot cooktop" light stayed on constantly, even after the element was replaced.
Since I'd already replaced the element, I only had to work on the controls, which are very easy to access.
I carefully documented all the connections (took a couple of pictures as well), and swapping out the switch took almost no time.
Lesson learned - follow the manufacturer's requirement to use only cookware with a flat bottom. This tea kettle only sat flat around the outside edge. That caused both the element and switch to blow. The "hot cooktop" light stayed on constantly, even after the element was replaced.
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Dwight from Warrenton, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
9 of 14 people
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bake element burned out.
Turn off power to oven,remove two screws holding element in place,pull element forward approx. 1" and unplug wires,remove element. Install new element in reverse order of above.
Parts Used:
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harold from spearman, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
6 of 6 people
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A piece of the Bake Element broke off
I unplugged the stove then took the oven racks out. Then I took a nutdriver and took out the 2 screws that held the Bake Element in place. Pulled the 2 prong's out of the oven and removed the wires from the tips. They pulled right off.
Took out the new Bake Element and reversed the process. Attached the 2 wires put the 2 prong's back into the holes and screwed the 2 holding screws back in. Plugged the Stove back in and turned her on. Doing it myself saved me $150.00.
Took out the new Bake Element and reversed the process. Attached the 2 wires put the 2 prong's back into the holes and screwed the 2 holding screws back in. Plugged the Stove back in and turned her on. Doing it myself saved me $150.00.
Parts Used:
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Keith from Charlotte, NC
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
6 of 6 people
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The oven did not get up to or hold the correct temperature
This should have been a very easy fix. But, as I tried to pull out the old temperature sensor, the wire would not come out. I was afraid to pull too hard because I did not want to break the wire. So, I coxed it out easily until I could see the plastic connector. Then, the old wire pulled free from the connector leaving the end of the connector inside the back of the oven. I then had to fish the end of the wire around with the piece of wire through the very small hole in the back of the oven. Once I got it close to the hole, I was able to grab the connector with some needle nose plyers. Connecting the new sensor and reinstalling everything was easy and the oven now works just fine.
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Robert from ARROYO GRANDE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
6 of 6 people
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Oven is off 10 degrees
I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644
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Ike from LOGANVILLE, GA
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Difficulty Level:Very Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
6 of 7 people
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