Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Lavinia C - March 4, 2023
Verified Purchase
Detergent and Rinse Aid Dispenser
The Detergent and Rinse Aid Dispenser arrived with the coil flopping all around . My husband got the coil back in place and added a missing screw to hold the coil in place .He has not installed the dispenser in the dishwasher yet
March 4, 2023
Hi Lavinia,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Alexandros A - July 28, 2022
Verified Purchase
worked as expected
My dishwasher is back to 100%
★★★★★
★★★★★
Michael P - July 18, 2022
Verified Purchase
Great Part, Confirm Seal
This part was exactly what I needed to replace a dispenser that had too much buildup to stay latched.
Had issue finding correct size socket, and the part was not as tightly attached as I first thought. Tested with water before putting front panel back on and realized I needed to tighten more. Found correct socket and was able to securely attach to complete seal.
No issues since installation. Took me about 30 minutes as a novice doing first dishwasher repair.
★★★★★
★★★★★
Howard H - March 5, 2022
Verified Purchase
Part was a perfect fit and works great
My technician had no problem installing this part and it is working perfectly.
★★★★★
★★★★★
Jerald D - February 11, 2021
Verified Purchase
Easy repair, good price
The part was just as shown and the video made installation easy. Appliance working looked new. Fast shipping so we had little down time.
★★★★★
★★★★★
Kimberly D - February 10, 2021
Verified Purchase
Easy repair
Replacement part slightly different design but perfect fit. Works great.
★★★★★
★★★★★
PERRY K - January 9, 2021
Verified Purchase
Simple repair. Exactly as the video showed.
The part was exactly as described and the installation was simple. The dishwasher is back up and running with NO LEAKS!! Thanks.
★★★★★
★★★★★
John R - December 30, 2020
Verified Purchase
Perfect replacement
Easy swap and worked perfectly!
Thanks
★★★★★
★★★★★
Linda M - November 14, 2020
Verified Purchase
easy to install
Part was in new condition and works well.
★★★★★
★★★★★
William W - September 9, 2020
Verified Purchase
Only a small issue.
The part fit well with no issues. I would recommend running the dishwasher before reinstalling the front cover panel to make sure there aren't any leaks. I didn't tighten the install screws tight enough fearing stripping the threads & had a slight leak. After further tightning of the screws there were no more problems.
< Prev
1
2
3
Next >
Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 28 reviews.
What's this?
Sort by:
< Prev
1
2
3
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Dishwasher door "flopped down", detergent dispenser did not open, built in unit fastening screws replaced.
So after 4 yrs wifey not happy which makes me not happy. Biggest issue was figuring out how to pull built in dishwasher out. Not really that tough. Pull base plate, disconnect water supply, pull drain line then pull unit out. Ordered parts (two new springs, set of link kit, new dispenser). Once out just followed the PERFECT instructi
... Read moreons sent to me with my order from PartsSelect. Took a couple hrs but I was in no hurry. Probably saved myself over $500!
Used star socket to remove 4 screws on both side of front panel, removed six screws holding dispenser in place. Clean door surface and applied a small line of silcone to try to eliminate the chance of water leaking when new dispenser was installed. Made sure when I removed the wires from the terminals on the old dispenser to make sure
... Read moreI installed the wires back on the same side of the new wire terminals. Reinstalled the outer door.
Read less
Ronald from SHELBYVILLE, KY
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Socket set
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Old door spring broke on dispenser!!!
Followed U Tube instructions--went very well!!!
William from KEYSER, WV
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Replace detergent and rinse aid dispenser
Excellent R&R video on the web site. Lists all tools, what screws to remove, which ones to leave in place. Easy to follow instructions. ONLY difference between replacement and original dispenser: Original dispenser has second electrical plug on lower right side of the unit, apparently something to do with JetDry release. New dispenser
... Read more has no provisions for the plug and hopefully is no longer required. Overall - Two thumbs up...
Read less
PHILLIP from GRAHAM, WA
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Soap Dispenser was not working so Ordered new one from this site.
It was never mentioned anywhere in Kitchenaid's Manual or help page that there is some insulation between back and front door. I had to put lot of effort to open the door to get an access to back of the dispenser because Insulation melted due to hot back door surface and stick with the door. I used long putty knife to separate insulation
... Read morefrom back door without breaking it. Now, here in video it shows that just do unscrew 8 screws from both sides and that will allow you to remove the door but in my case I had to unscrew those 8 +4 on sides. Then I pulled the door upwards then I could removed the door. After that I could follow the steps shown in the video.
Read less
Sagar from LENEXA, KS
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Deteregent Dispenser needed Replacement
This was a relatively simple repair. 1.) Using a torx screwdriver I removed the lower 4 torx screws on each side of front door. The screws are located inside the front door. Be sure to hold the front panel in place while removing all 8 screws The upper screws do not need to be removed. They are for the control panel at the top of the
... Read moredoor. 2.) Remove the lower front panel on the door. 3.) Using a nut driver, remove the 6 screws that hold the upper and lower brackets to the detergent dispenser. Note the orientation of the brackets and the cloth cover. There are three screws for each bracket. 4.) Note that there are two different wires connected to the dispenser. One wire (closest to the outer panel) has a line along its length. The other wire does not. This identifies "hot" and "neutral". Remove the two wires. You may need to use a flatblade screwdriver to pry the wires off of the connectors. Do this carefully. 5.) The dispenser can now be removed from the door. 6.) Reverse the above steps to install the new dispenser. Be careful to slowly tighten each of the six screws for the dispenser a little at a time in order to make sure that the dispenser seats correctly into the door. That's about it. Job should take no more than 30 - 45 minutes.
Read less
Jordan from ST PETERSBURG, FL
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
2 of 2 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dispenser did not open
As shown on video, unfortunately the circuit board had also burnt out which I did not know. Due to that fact I called a repairman to diagnose and replace the circuit board.
Charles from WILDWOOD, NJ
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Socket set
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Detergent dispenser would not stay closed
After reading info on your web site, logged onto YouTube and watched the video about the installation of the detergent dispenser. I watched it several times while making the repair to get it right. The only difficult part was getting the old detergent dispenser off because the screws were difficult to reach with the drill, but persisten
... Read morece won out. I had called the local repair place for KitchenAid appliances several months ago & was told I could not replace the detergent dispenser myself because it was "electronic". Sounded like a challenge to me. Replacing the stationary upper dishrack wheel mount was easy and took about 2 minutes. So glad it went so well, thanks for the help.
The part that I ordered for my old dishwasher, arrived in two days by FedEx. Before installing it, I read the first letter of the few that were attached to the confirmation of the shipment. It was a piece of cake. The only uncertainty was relating to which side was up. What threw me off was the fact that the mark FULL on the
... Read moredrier agent tank, should be at the bottom and not at the top like one expects.
However, soon I discovered that the index was triggered by a float. That told me wich way and in about 15 minutes I tested the machine for leaking running it on rinse. None appeared so very proudly I told my wife that I did this "difficult" job like a pro.
My only suggestion is to mention that the writing on the dispenser must be read looking from above down or to remind that the lid of the soap should open pivoting up and not the other way.
Thanks for your help. I certainly will be a faithful customer of yours from now on. Augusto Fazzio
Read less
Augusto from Port Jefferson, NY
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
3 of 4 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
2
3
Next >
Questions and Answers
We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
27 questions answered by our experts.
Sort by:
< Prev
1
2
3
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Jon
February 9, 2018
The old soap dispenser has two sets of wires. The main power on the left and a smaller gauge set on the right. What do I do about the small wires? The new dispenser has only the main power wires.
For model number GU1500XTLS3
Hello Jon,
Thanks for your question. If your model had a rinse aid sensor prior then the sensor wire is not connected - in such a case, only connect the spade connection wires. The sensor wire is able to be taped to the inside of the door.
I hope this helps.
24 people found this helpful.
Was this helpful?
Thank you for voting!
Laura
November 6, 2018
I'm looking for the rinse aid gasket that goes on the inside of the rinse aid door. It is gray in color and rubber. Can you help me?
For model number Gu1200xtlq0
Hello Laura, thank you for your question. Unfortunately, that gasket is only available by ordering the whole dispenser part number PS11746408. good luck with your repair!
6 people found this helpful.
Was this helpful?
Thank you for voting!
Edward
February 4, 2018
There is an extra blue wire that connected to the right side of the original assembly. New assembly doesn't have a port to plug it in to. Did Whirlpool omit this from the new assembly & can you tell what that wire is? Thank you
For model number GU1200XTLB2
Hi Edward, Thank you for the question. The extra wire was for the Light Sensor and is no longer needed on the newly designed dispenser. You can just tape it off and then to the inside door panel so it is out of the way. Hope this helps!
6 people found this helpful.
Was this helpful?
Thank you for voting!
Deb Simon
January 13, 2018
My soap/rinse aid dispenser seems to be working but the rubber cap on the rinse aid dispenser is missing and the seal around the soap dispenser is torn. Can i just purchase those instead of the whole soap dispenser?
For model number GU1200XTLQ3
Hi Deb,
Thank you for your question. The rinse-aid cap is sold separately. The part number for is it PS11746426. However, the seal around the dishwasher is not sold separately and you will need to purchase the dispenser to get it. I hope this helps. Thank you and have a great day!
4 people found this helpful.
Was this helpful?
Thank you for voting!
Bill
August 25, 2017
Is the outer panel glued to the styrofoam? Is the styrofoam glued to the inner door? How do put in the new soap dispenser on this when the outer panel is stuck to the styrofoam?
For model number KUDiOlILBS6
Hi Bill,
Those are some great questions. On our website, just under the information on the detergent and rinse aid dispenser, you will find an installation video and instructions left by other customers on how to install the part. This should answer all of your questions. I hope this helps. Thank you and have a great day!
3 people found this helpful.
Was this helpful?
Thank you for voting!
Alice
December 4, 2017
The rinse aid dispenser leaks. I can see a little arrow in there to set the amount and then the little door closes over it. Is that little round area to have some kind of seal around it or a cap of some sort to keep it from leaking? If so, what part would I need? The dishes do not dry totally so I am thinking it is because there is no rinse agent. I have been using the tablets with the little ball but they don't help.
For model number KUDS01DLBL2
Hello Alice,
Thanks for your question. There is a dispenser cap available under part number PS11746156, which is used to help prevent the dispenser from leaking.
I hope this helps.
My dispenser is not popping open. I think the spring is broken, otherwise it seems to be okay. Is there any way to just replace the spring?
For model number KUDS01DJSP0
Hi Shelley,
Thank you for your question. The spring is not sold separately and in order to fix the issue with the dispenser, you will have to replace it. I hope this helps. Thank you and have a great day!
3 people found this helpful.
Was this helpful?
Thank you for voting!
Connie
March 3, 2018
My dishwasher has Styrofoam insulation glued down over the soap dispenser. Do you have the insulation?
For model number KUDP01DLWH5
Hello Connie,
Thanks for your question. The insulation seal is only included with the detergent and rinse aid dispenser. It is not sold separately.
I hope this helps.
3 people found this helpful.
Was this helpful?
Thank you for voting!
Michael
January 16, 2018
The seal on our kitchen aid dishwasher is leaking badly and needs to be replaced. Most if not all the soap leaks out before the dishwasher turns on, we usually set a 2 or 4 hour delay. I think that even if we started the washer right away, by the time it releases the soap , most of the soap would have leaked out. I certainly hope i can get just the seal because as far as i can tell only the seal is bad. Thank you, mike
For model number KUDP01ILWH1
Hi Michael, Thank you for the question. Very sorry but the seal is not sold separately from the dispenser its self. Hope this helps!
2 people found this helpful.
Was this helpful?
Thank you for voting!
ROLAND
September 10, 2019
I have called up all 12 models on our booklet. I need a new soap dispenser but all 12 show the dispenser on the left hand side of the dispenser and mine is on the left side. Is this a problem
For model number IT WAS NOT ON OUR DISHWASHER WHEN WE BOUGHT IT. DID NOT NOTICE THIS AT FIRST
Hi Roland, We would be happy to do some research to find you the correct parts. However, we need your model number and the brand name to locate any information on this. Model numbers can be short or long, and could have a mixture of numbers and letters. Thank you for your question and good luck with your repair!
